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Return Policy

We value your satisfaction. Due to the unique nature of our products, all sales are final. Please ensure your order is accurate before purchase. 

Exchange Policy

At Scrapbook Concierge, we do not offer exchanges. Kindly review your order details carefully before checking out. Contact us for any queries.

Contact Us

Have questions? Need assistance? Reach out to our team at Scrapbook Concierge. We are here to provide support and guidance for your purchases.

Customer Support

Your satisfaction is our priority. We appreciate your understanding and support. Thank you for choosing Scrapbook Concierge.

Shipping Times

We are a small business managing a large number of orders.

Each order is carefully processed and packaged, which means fulfillment may take several business days before shipment.

Processing

Orders may take up to 2–7 business days to process and package, even if all items are in stock.

Shipping Time

The selected shipping method (Ground: ~5 days / Priority: ~2 days) applies AFTER your order has been processed and shipped, not from the date of purchase.

Faster Shipping

Choosing Priority shipping speeds up delivery time only, and does not shorten the processing timeframe.

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